Items featured on the web site reflect the actual availability of the item in color and size.
Once the order is processed by the Orders Department DAAD-DANTONE.COM reserves the right to re-confirm the availability of the merchandise, verify the transaction's validity and check the Client's record with DAAD-DANTONE.COM. Clients will be informed if for any reason the item ordered is not available or if the order cannot be processed as per the Client's request.
TERMS & CONDITIONSThis notice contains the terms and legal conditions that govern the web site, DAAD-DANTONE.COM.
Users of DAAD-DANTONE.COM accept and agree to respect all the conditions included in this declaration.
If Users do not accept these terms, DANTONE SRL reserves the right to ask the Users to refrain from using the DAAD-DANTONE.COM web site.
The access and the use of the web site DAAD-DANTONE.COM are for personal use only.
The visualization of the web site DAAD-DANTONE.COM provides Clients with product information and the possibility to purchase merchandise.
DANTONE SRL reserves the right to decline an order in the event that our Bank does not receive verification from the Client's bank. It is at the sole discretion of DANTONE SRL to reserve the right to decline to process an order and/or offer service to anyone at any time
FINAL CUSTOMERDANTONE SRL has created and published the web site DAAD-DANTONE.COM with the mission to offer a service exclusively for its own Clients.
The products on sale on the web site DAAD-DANTONE.COM are destined to the Final Customer. By "Final Customer", DANTONE SRL intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the re-sale of merchandise purchased at DAAD-DANTONE.COM.
Therefore, DANTONE SRL invites Users who may not be considered a "Final Customer" to refrain both from attempting to establish business relations with DAAD-DANTONE.COM nor to use accounts of third parties to forward purchase orders relative to the merchandise on sale.
In regard to the commercial policy described above, DANTONE SRL reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.
CLIENT REQUIREMENTSTo place orders at DAAD-DANTONE.COM Clients must:
Special Import Requirements for United States residents:
Clients in the United States must have a Social Security Number or a NON US CITIZEN Import Number called a CPB - Customs Border Protection - assigned number to properly import goods and pay import fees to the US Government Custom's Agency. The process to obtain a CBP assigned import number generally takes 10 business days.
For more information please visit the US Customs Border Protection Official Site:
All orders from the DAAD-DANTONE.COM web site will be subject to import fees outside of the European Community and it is the sole responsibility of the Client to comply with import regulations and pay import fees.
If the package is not successfully delivered to the Client's address as per the DAAD-DANTONE.COM commercial agreement, the package may risk being sent back to Italy at the Client's expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.
DECLINATION OF RESPONSIBILITYDANTONE SRL publishes information on its web site DAAD-DANTONE.COM to provide a service to Users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, DANTONE SRL will execute immediate correction.
DANTONE SRL also reserves the right to make corrections and changes to the web site when necessary without giving prior notice.
DANTONE SRL does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the User's competent jurisdiction.
DANTONER SRL web site DAAD-DANTONE.COM is a protected site according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses. However, DANTONE SRL declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the web site and declines any responsibility from eventual faulty operations of the web site due to the deactivation of "cookies" in the User's browser.
Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections.
DANTONE SRL reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.
ITALIAN LAWThe DAAD-DANTONE.COM web site, in adhering to Italian law and in particular to the Court of Milan, states:
"Entering this web site the User and DANTONE SRL agree that the laws and the regulations of the Italian State will enforce any questions pertinent to the use of the web site. The User and DANTONE SRL also agree to submit exclusively to the competent Court of Milan for the questions above. DANTONE SRL does not guarantee in any way that material present on the web site can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk, and are solely responsible to respect relative local laws."
DANTONE SRL informs its Users are protected by Article 7 of the Italian Law n. 196/2003. Users can reserve the right to request the following information from DANTONE SRL:
When clients place orders on line Credit Card details to a protected online banking system provided by Banca Sella which accepts Visa and MasterCard.
Credit Card SecurityDAAD-DANTONE.COM Clients are guaranteed maximum Credit Card security because all transactions are processed by Banca Sella.
DAAD-DANTONE.COM CUSTOMER SERVICE AGENTS WILL NOT ASK FOR NOR ACCEPT CREDIT CARD NUMBERS AND/OR EXPIRATION DATES.
DAAD-DANTONE.COM recommends Clients to apply for E-commerce security PIN CODES provided by Verified by Visa and SecureCode by MasterCard.
For more information, please visit www.visa.com or www.mastercard.com
Credit Card AuthorizationIf there are sufficient funds and the account is valid, the order is authorized by Banca Sella and the transaction is assigned an Order Number .
The Credit Card is NOT debited and funds are only authorized toward a DAAD-DANTONE.COM order.
DAAD-DANTONE.COM debits Credit Cards the day of shipment for merchandise that is available.
New CustomersDAAD-DANTONE.COM will request Banca Sella to contact the Client's bank for approval of the charges. This verification process will delay immediate shipping.
DAAD-DANTONE.COM also reserves the right to ship the order only to the Billing Address.
Credit Card CurrencyCredit Cards will be debited in Euro, and thus, due to exchange rates, the final price will be calculated in the applicable exchange rate the day the Credit Card company processes the transaction.
Bank Wire TransferDAAD-DANTONE.COM accepts Bank Wire Transfer as a method of payment.
Contact customers@daad-dantone.com with a written request specifying the right item/s code/s. Upon receipt the request, Customer Service will send DAAD-DANTONE’s bank information. Items will only be set aside after receiving a scan or fax of the bank transaction within 48 hours. Merchandise will be shipped once the funds have reached DAAD-DANTONE’s bank account.
If the scan or fax of the bank transaction is not received within 48 hours of the request, the order will be cancelled.
We remind our Clients in Russia and Indonesia that due to Russian and Indonesian Custom’s procedures, DAAD-DANTONE.COM accepts Bank Wire Transfer as the sole method of payment. Please contact customers@daad-dantone.com for further information.
SPEDIZIONELe spedizioni in Italia sono effettuate tramite corriere TNT GLOBAL EXPRESS e sono gratuite.
SHIPMENT FEESCountries include: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, and the United Kingdom.
The cost for shipping to the above mentioned countries is: 20,00€ purchase till 299,00, FREE purchase on top 300,00.
Orders are processed in DDP (Duty delivery Paid) adding Italian VAT (IVA) 20%.
Delivery within 3 business days by FEDEX.
European DDU Countries:Countries include: Gibraltar, Greenland, Jersey, Iceland, Liechtenstein, Monaco, Norway, Switzerland orders are processed with the VAT exemption.
The cost for shipping to the above mentioned countries is: 20,00€ purchase till 299,00, FREE purchase on top 300,00.
Orders are processed in DDU (Duty delivery Unpaid) without the Italian Valued Added Tax.
Delivery within 3 business days by FEDEX.
Usa,Canada,Turkey:The cost for shipping to Usa, Canada and Turkey is: 30,00€ purchase till 399,00, FREE purchase on top 400,00.
Orders are processed in DDU (Duty delivery Unpaid) without the Italian Valued Added Tax.
Delivery within 4 business days by FEDEX.
Rest of the world:The cost for shipping all rest of the world is: 40,00€ purchase till 499,00, FREE purchase on top 500,00.
Orders are processed in DDU (Duty delivery Unpaid) without the Italian Valued Added Tax.
Delivery within 7 business days by FEDEX.
Payment of the DDU fees is the sole responsibility of the Client.
The prices of the products published on the web site DAAD-DANTONE.COM reflect the actual retail price of the goods not including the local Italian VAT taxes.
DAAD-DANTONE.COM ships worldwide with Federal Express. Federal Express does not deliver to P.O. Boxes.
As per International Laws regulating Commerce and Trade of imports and exports all DAAD-DANTONE.COM orders are shipped out of Milan, Italy WITH AN OFFICIAL INVOICE declaring the exact total of merchandise purchased in Euro.
IT IS ILLEGAL TO DECLARE LOWER VALUES OR THE ITEMS AS GIFTS AS PER INTERNATIONAL IMPORT REGULATIONS.
VAT EXEMPTIONProduct prices that are published on the web site DAAD-DANTONE.COM reflect the actual retail price of the goods which DO NOT INCLUDE ANY ITALIAN (IVA) OR FOREIGN TAXES.
Please be reminded that shipments destined outside of the European Community ARE SUBJECT TO IMPORT FEES (DDU Deliver Duties Unpaid) based on the Client’s home country regulations. Payment of these DDU fees is the sole responsibility of the Client.
Orders shipped outside of the European Economic Community are exempt from Italian Valued Added Tax. The order will be calculated on line LESS the Italian Value Added Tax and the final invoice will reflect this tax exemption.
Shipments to the UNITED STATES - please note:The US Government Custom’s Agency requires a Social Security Number or NON US Citizen Import Number - CBP Customs Border Protection Assigned Number. The process to obtain a CBP assigned import number generally takes 10 business days.
For More information: www.cbp.gov
SHIPMENTS THAT DO NOT CLEAR CUSTOM’S SUCCESSFULLY IN THE CLIENT’S HOME COUNTRY DUE TO THE NON-COMPLIANCE OF IMPORT REGULATIONS RISK BEING RETURNED TO ITALY AT THE CLIENT’S EXPENSE. ALL RE-IMPORT FEES ASSESSED TO PACKAGES RETURNING TO ITALY AND THE COST OF THE RETURN SHIPMENT WILL BE DEDUCTED FROM ANY EVENTUAL REIMBURSEMENT.
Vat Exemption + DDU Continents: Africa, North America, South America, Australia and Asia.
Vat Exemption + DDU European Continent Countries outside of the European Economic Community: Gibraltar, Jersey, Iceland, Liechtenstein, Monaco, Norway and Switzerland.
RETURN POLICY:THE SECURITY CORD must not be removed or cut in any way, and the Item must not show signs of use or wear.
Contact returns@daad-dantone.com with a written request to return the item (s) within 10 days from the delivery date. The written request must include the Item Code Number(s) of the item(s) to be returned and the compensation for the return: refund, size exchange, or item exchange.
Once the written request is received, you will receive written confirmation including the return authorization code number and the concerning Instructions. Please write this return authorization code number on the external box tag.
Returned item(s) must be in the same condition in which it was originally sent and packaged in an orderly fashion.
DAAD-DANTONE must receive at the indiceted address the returned unused item(s) within 10 days of written authorization from returns@daad-dantone.com.
You are responsible for shipping the return and any eventual import fees.
In the case of defective merchandise, or an error on the part of DAAD-DANTONE.COM, you must follow the instructions above. DAAD-DANTONE.COM reserves the right to request photographic support for returns regarding defective merchandise before authorizing the return.
DAAD-DANTONE.COM reserves the right to refuse unauthorized returns.
DAAD-DANTONE.COM will NOT accept any items that have been worn, washed or altered for any reason.
DAAD-DANTONE.COM reserves the right to request photographic support for all claims.
DAAD-DANTONE.COM reserves the right to INSPECT returned merchandise and assess re-stocking fees depending on the state of the returned merchandise.
IMPORTANT
All sales are FINAL for ALL discounted items and are non-returnable.
Swimwear and intimate apparel are not returnabe.
All authorized returned merchandise is subject tore-entry inspection which is at the sole discretion of DAAD-DANTONE.COM and must meet all the requirements listed under the Return Policy. DAAD-DANTONE.COM reserves the right to assess re-stocking fees depending on the state of the returned merchandise.
If the authorized returned item(s) passes re-entry inspection, the Client will receive a confirmation of the return from returns@daad-dantone.com.
If the Client requests a Size Change or New Item the exchange item will be sent to the Client free of charge.
If the Client requests a refund, the refund less the original shipping charges (and any re-stocking fees), will appear on the Client’s Credit Card statement within two billing cycles. The billing cycles may differ from Credit Card to Credit Card.